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Good Customer Service Starts With Treating Your Customers Like Family

0.0 00 We know the secret that separates successful businesses from the bad ones: good customer service. Even a company with a great business model and world-class offerings will quickly fail if their customer service is subpar or non-existent. Here are four things we’ve learned at Steelhead in our 45 years in business about what … Continue reading Good Customer Service Starts With Treating Your Customers Like Family

Why buying a refurbished printer is good for the environment

2.0 03 We’ve talked before about the numerous benefits of buying refurbished printers, copiers, and fax machines for your office, but we haven’t talked enough about how it’s also an environmentally friendly choice too! What is a refurbished printer? A refurbished printer is a model that has been returned to the supplier and been fixed … Continue reading Why buying a refurbished printer is good for the environment

Toshiba Printers: Manufacturer Profile

2.0 03 They’re known around the world for TVs, computers, memory chips, video recorders, washers/dryers, light bulbs, and even Toshiba printers!  You could say they know a thing or two about technology, which is part of the reason we’re proud to carry Toshiba printers, scanners, copiers, and faxes at Steelhead. Toshiba’s long history of innovation … Continue reading Toshiba Printers: Manufacturer Profile

What’s the difference between inkjet and laser printers?

2.3 03 Before choosing the right office printer, it’s important to know the difference between inkjet and laser printers. Here’s our beginners guide to understanding this printing technology. TechnologyInkjet printing uses a water-based ink that comes in the form of a pigments or dyes. Inkjet can be a good choice for personal use or small … Continue reading What’s the difference between inkjet and laser printers?

How to choose the best printer for your small business?

2.3 03 When looking for the best printer for your small business, it’s easy to get overwhelmed with all the new technology and advancements. Here are a few questions to ask when office printer shopping: Do I want super cheap? Many new businesses don’t have large capital budgets and often go cheap on their office … Continue reading How to choose the best printer for your small business?

I need a printer/copier for my business. Should I lease or buy?

1.0 02 Are you tasked with getting a printer/copier for your office? We know you have a lot of expenses when you own or manage business operations but when it comes to your printer, you have 2 choices: lease vs buy. Each has its’ own set of advantages and disadvantages and here are a few … Continue reading I need a printer/copier for my business. Should I lease or buy?

Want happier employees? How to encourage employee work-life balance

1.0 02 Happier employees are more productive and more successful. Employers who encourage their staff to have a healthy work-life balance help create a more positive atmosphere in the office. Employers play a key role in creating an environment where their staff are productive and happy. Here are a few ways you can create a … Continue reading Want happier employees? How to encourage employee work-life balance

Three Ways To Ensure Office Printer Health And Safety In The Workplace

2.0 03 Office printer health and safety isn’t the most glamorous of topics, but it’s an important area that business owners need to be aware of. We’ve compiled a handful of pro-tips to ensure that your office is set up correctly and that the health and safety of your employees isn’t a concern when it … Continue reading Three Ways To Ensure Office Printer Health And Safety In The Workplace

Your New Business Needs This Office Equipment List

1.0 02 Congratulations! You’ve taken the amazing step to launch your new business. And we get it, there’s plenty to think about. But, it’s worth taking a moment to consider what necessary office equipment you’ll need to get your new business up and running. Printer Every business needs an office printer, whether you’re printing the … Continue reading Your New Business Needs This Office Equipment List