A well-functioning office includes reliable equipment that will print, copy, scan, and fax at a moment’s notice. Steelhead has selected Toshiba as our one and only line of multi-function copiers. After 48 years of selling and servicing copiers, and as experts in our industry we are convinced that Toshiba produces the most reliable family of copiers on the market. Bar none.contact us
Steelhead is a local and family-run business. We value the relationships that we have with our customers and with each other. Our team is knowledgeable in all aspects of multi-function copiers – from sage sales advice and helpful front-line staff to a smooth and friendly delivery experience and excellence in ongoing technical support.learn more
What’s JACK? JACK is the name of Steelhead’s proprietary, innovative analytics technology that continuously monitors the status of our customers’ multi-function copiers. JACK allows us to proactively deliver toner and proactively maintain our customers’ copiers in peak condition.
Maximum lifespan, minimum downtime.
We switched to Steelhead about 3 years ago. Average wait time to get someone on the phone – none. Steelhead is either able to remote in or walk us through a problem in about 10 to 15 minutes, or they have someone on site in about 4 hours, which is critical in tax time. One time with one of the competitors we had to buy a small printer from Staples because they were going to be days to fix the problem. Days. In tax season. Really! My office manager has just told me we’re never switching because they can at least talk with a person at Steelhead. They have been patient with us and we so appreciate that we aren’t a big customer, but they don’t treat us like a small one.